Our team includes former SAP audit managers and account executives who built the playbook SAP still uses today. We are independent, conflict-free, and work only for enterprise buyers. When SAP's audit letter lands, you get the people who used to run the other side.
SAP's Global Licence Compliance and Audit Services group conducts hundreds of system measurements every year. Their measurement engineers know exactly how USMM and LAW overcount, where Digital Access claims land, and which user classifications create the largest back-licence settlements. They use that knowledge to build a commercial case, not a compliance check.
Your internal ITAM lead or procurement team sees a full SAP audit perhaps two or three times in a career. The information asymmetry is the audit. Without an audit defence team that has run hundreds of these from the SAP side, every concession you make in the first 30 days locks in the settlement. That is why independent SAP audit defense experts exist, and why our team works only for buyers.
Within 24 hours of your enquiry, a senior advisor reviews your audit notification, Order Forms and SAP estate. You get a written exposure map before SAP runs a single USMM extract. Outcome: a documented plan for the first 30 days.
We build your Effective Licence Position from your actual usage data, applying your contractual definitions, not SAP's expanded reading. Outcome: a counter-ELP that typically reclassifies 20-40% of Professional users to Limited Professional or Employee.
Every USMM, LAW, STAR and SLAW output is forensically reviewed for duplicate counts, dormant users, and contractually unsupported classifications. Outcome: a documented challenge list that reduces SAP's user count claim by 25-45% on a typical engagement. See SAP USMM measurement for the methodology.
We map every third-party integration, MES connection and CRM data flow against SAP's nine Digital Access document types. Outcome: a Digital Access exposure number SAP can defend, not the inflated count its tools produce.
Our former SAP account executives lead the commercial negotiation directly with SAP's audit team and its approval chain. Outcome: settlements 60-80% below SAP's opening claim, plus protective clauses in the resulting Order Form.
Once the settlement number is agreed, we redraft the Order Form to include re-audit limitations, agreed measurement methodology, and Digital Access carve-outs. Outcome: SAP cannot re-raise the same claim at your next renewal.
We read every Order Form and the Master Agreement, identify audit rights language, measurement clauses and indirect access definitions. We map your SAP estate against your entitlements and produce an initial risk score across user counts, engines, and Digital Access.
Our engineers run an independent measurement against your data, applying your contractual licence types. We document every place SAP's output diverges from your contract. The counter-ELP becomes your evidence base in negotiation.
We compile a formal challenge position covering user reclassification, Digital Access methodology, subsidiary scope, and indirect access architecture. Every line is supported by clauses from your Master Agreement, SAP's own published licence definitions, and contemporaneous evidence.
Our former SAP commercial leads run the negotiation directly. We know SAP's internal approval thresholds, quarter-end pressure points, and the language that closes a settlement at the bottom of the range. We then redraft the Order Form to protect you for the next three to five years.
A global Tier 1 automotive supplier received a $48M Digital Access claim driven by shop-floor MES integrations. After 16 weeks, we reduced the settlement to under $11M by reclassifying document types, challenging Material Document counts, and renegotiating the Order Form to fix the measurement methodology for the next three years.
A European universal bank entered an enhanced audit with an opening claim near $200M, anchored by Limited Professional users counted as Professional. Reclassification on transaction footprint, plus a contractually defensible methodology paper, settled the claim in the $10M to $20M range without an Order Form expansion.
A 25,000-employee firm faced a Limited Professional overcount and a subsidiary inclusion dispute. Reclassifying ESS users and pushing back on subsidiary scope produced a $4.2M annual run-rate reduction, sustained across the multi-year term.
The first 30 days set the settlement. Before your team submits anything to SAP, book a free consultation with our audit defence team. We will review the notification, your contract and your SAP estate, and tell you where the highest-value challenge points sit. See our existing SAP audit defence service for the full programme detail.
Book a Free Consultation →This service is built for CIOs, CFOs, Heads of Procurement, IT Directors and General Counsel who have either received an SAP audit notification or who can see one coming. If your SAP estate has more than 500 Named Users, sits across multiple entities, or integrates with non-SAP systems such as Salesforce, ServiceNow or a custom MES, you have measurable indirect access and reclassification exposure. The earlier we engage, the wider your defence position.
Every audit our team has defended started with a free 30-minute consultation. No commitment, no SAP relationship at risk, only an honest read of your exposure and a recommended first-30-days plan.